Autumn 2024 Newsletter

 

Inside this issue

  1. Anima Updates
  2. Anima Figures
  3. NHS App
  4. Flu 2024 Information
  5. Patient Satisfaction Survey
  6. Join our PPG
 
anima

anima updates

New Quick Access Feature on your Anima Homepage

Did you know about the new ‘Quick Access’ feature on your Anima homepage? You can find the most frequently used request options without having to search for them.

To access, simply click ‘Submit a new request’ 

 

Dependants

Based on user feedback, Anima has updated their system to allow two parents to add their child as a dependent on their accounts. 

To do this, go to ‘Settings’ and then ‘Dependents & Children’.

 

Anima figures

16456

Patients registered with Anima

Call volume dropped by 20%

since the introduction of Anima

899 appointments

offered via Anima in the last 30 days

 
the-nhs-app-april2022

NHS App

Have you downloaded the NHS App yet? If you have internet access, download the app to: 

  • Review blood test results 
  • Manage appointments
  • Order prescriptions
  • Get health and safety advice 
  • View your medical record 

To set up your account, you’ll need: 

Find out more and download the app visit the NHS website to learn more.

 

Patient Satisfaction Survey

As mentioned in our April 2024 newsletter, the PPG conducted a successful patient satisfaction survey in March 2023 and are therefore doing this again. 

We would be grateful for your time completing this survey here.

 

Join our PPG

PPG Chair

Are you passionate about improving health services in your community? Do you have the leadership skills to drive positive change? If so, we invite you to apply for the role of Chair of our Patient Participation Group (PPG). 

About the role:

As the Chair of the PPG, you will play a crucial role in fostering a collaborative environment between patients and our healthcare team. Your leadership will guide the group in providing valuable feedback and helping shape the services we offer. 

Key Responsibilities 

  • Lead PPG meetings, ensuring constructive dialogue and inclusive participation 
  • Work closely with practice staff to address patient feedback and implement improvements
  • Help organise and participate in health promotion activities and community events 

If you feel ready to take on this rewarding role, please apply here and add to the comment section that you’re interested in the Chair role. 

If you would like to apply to the PPG but aren’t comfortable being the chair, please complete this form. 

patient-group-sept-2023

Published: Oct 21, 2024