Patient Participation Group (PPG)

About the Patient Group

We are a group of volunteer patients working with the surgery to improve your experience when visiting the The Wells Medical Practice. We also provide feedback to the West Kent Clinical Commissioning Group to assist with improvements to the service and treatment we receive.

Further information is available in our Newsletters and minutes of our meetings on this website.

Patient Participation Group


What does the PPG do?

The NHS in West Kent is supportive of PPGs and is keen to see more patients engage with their local practice and on wider health issues.  It recognises that this involves two different but complementary PPG roles:  1. helping their GP practice to improve services for patients and 2. contributing to the NHS's clinical commissioning plans.

  1. The PPG helps the Practice communicate and build prositive relationshsips with it patients population.  The core objective of the PPG is to support the Practice to achieve its health promotion aims by liaising between patients and the Practice.  It is a forum for considering the wider issues of running the practice, and for introducing new ideas and initiative.  Patients' views are sought through regular patient surveys, which are analysed to formulate an action plan, which is implemented by the Practice.
  2. The PPG is invited to comment on the NHS's plans for care provision in all area as they come under review, such as emergency provision, frailty management, diabetes treatment, etc.  Your experience of NHS treatment is a valued input to planning furure provision.  Yalding surgery is supportive of the NHS's patient-driven model, and welcomes patients getting involved.

The PPG does not deal with individual issues beween doctor and patient.


Interested in joining?

If you are interested in receiving further information or volunteering your support for the group please send your name and email address to Denise Netherton, Practice Manager for forwarding to the PPG.

We very much look forward to hearing from you.



The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.